The Air Force Museum is fully wheelchair accessible. Smooth flooring throughout the museum and wide pathways ensure ease of movement between exhibitions and aircraft displays.

• Wheelchair seating areas are available for presentations, events, and educational sessions.
• Wheelchairs are available on site for museum guests.
• Accessible seating for events must be requested in advance.
• Mobile exhibits or temporary displays may affect wheelchair space — please contact us ahead of time if you require specific arrangements.

Entry to the museum is accessible from the main front doors from the carpark into the atrium.

Lifts provide access to level 1 exhibition spaces for museum guests.

Visitors with accessibility needs may bring an essential companion or support person.
Companion arrangements for special programmes or events can be discussed with museum staff at the Welcome Desk.

A limited number of wheelchairs are available for museum guests only free of charge. Please ask at the Welcome Desk when you arrive.

To reserve a wheelchair ahead of your visit, please contact the museum at:
info@airforcemuseum.co.nz or phone our Visitor Experience desk.

Lift access is available to the museum’s upper-level galleries, research areas, and mezzanine spaces for museum guests.

All primary exhibition halls are located on the ground floor for easy access.

The lift is located in the Atrium, next to the Museum Store

Support animals are welcome at the Air Force Museum of New Zealand, including guide dogs, hearing dogs, and other registered assistance animals trained to support visitors with disabilities. To ensure a smooth and enjoyable visit:

Identification
Support animals should be identifiable when possible (e.g., vest, harness, or ID tag).

Control
They must remain under your supervision and behave appropriately in busy environments with families, school groups, and large exhibits.

Space Considerations
Some galleries can become busy or feature large aircraft and moving exhibits. If you require more space or a quieter area for your support animal, our staff will be happy to help.

Water
Water bowls can be provided on request—simply ask one of our team members.

Relief Areas
While there is no designated relief area inside the museum, staff can direct you to the nearest appropriate outdoor location. Re-entry is permitted with staff acknowledgment.

If you have questions about bringing a support animal to the museum, we encourage you to contact us before your visit so we can help plan your experience.

The Air Force Museum of New Zealand is accessible by both private vehicle and public transport options.

• Bus routes operate nearby, with footpath access leading to the main entrance.
• Additional guidance on transport options is available through local Metro journey planning services.

Accessible parking is available close to the museum entrance.

• Mobility parking spaces are located directly outside the main entrance
• A visitor drop-off zone is available for cars, taxis, and mobility vehicles
• Additional public parking is available in adjacent car parks

Accessible toilets can be found in two ground floor locations:

• Main entrance foyer
• Aircraft Hall 

The Air Force Museum of New Zealand recognises the Hidden Disabilities Sunflower.

Visitors wearing the Sunflower lanyard may need additional support, extra time, or quiet assistance, and our team is trained to help.