Pre Arrival Information
- Bags must be no bigger than 30cmx30cm
- Entry to carpark from all adjoining roads / no road closures
- Carpark operating on a first come, first served basis.
Arrive early. To avoid congestion and delays, plan your trip and arrive early.
Entry Doors. GA entry will be through the main doors. There will be additional entry doors open for reserved seating so please note the stair listed on your ticket and find your entry point by viewing the venue map.
Parking. There is a large complimentary car park on site however, car parking is limited and available on a first come first serve basis. We recommend arriving early to the venue, car pooling, parking in well-lit streets nearby and using alternative transport where possible.
Accessibility needs. Wolfbrook Arena is wheelchair accessible and support animals are welcome.
Mobility Parking. There is mobility parking spots available on a first in basis directly out the front of the Arena for those displaying a mobility pass.
Cashless venue. Wolfbrook Arena is cashless. Payments are by card only.
Stay hydrated. Free water is available at drinking fountains and refill stations throughout the Arena.
Conditions of Entry
Review the conditions of entry and prohibited items list below before you arrive.
Bag size restrictions apply.
If in doubt leave it at home. Arena Management takes no responsibility for goods surrendered.
Country music powerhouse and Grammy-award winner Lainey Wilson brings her WHIRLWIND WORLD TOUR to Christchurch in February 2026, making her long-awaited New Zealand debut. Joined by special guests Flatland Cavalry and Kaitlin Butts.
Last in Australia in 2024, Wilson blew fans away in her debut visit, with a headline performance to remember at CMC Rocks QLD, along with two show-stopping, sold-out nights in both Sydney and Melbourne.
Ticket Information
All Tickets are Mobile Ticket Only.
Mobile Tickets are like Print-at-Home tickets but instead of having to print off the tickets yourself, you can just show the barcode on your mobile phone. It is the easiest way to access tickets to your events. For more information visit ticketmaster.co.nz/mobileticket
Ticket Limits
There is a ticket limit of 4 per customer during the Presale Period and 10 per customer during Public Onsale Period.
Getting here
As one of New Zealand's largest indoor entertainment venues, Wolfbrook Arena is proud to play host to so many of the city's leading sporting, industry and entertainment events.
Getting here
As one of New Zealand's largest indoor entertainment venues, Wolfbrook Arena is proud to play host to so many of the city's leading sporting, industry and entertainment events.
55 Jack Hinton Drive, Addington, Christchurch
By Car
There is a large complimentary car park on site however space is subject to availability. We recommend car pooling or parking in well-lit streets, nearby. For some events, a Traffic Management Plan may be in place, restricting entry and exit points.
Pedestrians
Pedestrian access is available from all points of entry. Please stay on footpaths and to the sides of road, for your safety and the safety of others.
By Bus
Metro Bus Stops are located nearby on Lincoln Road and Whiteleigh Ave. Visit the Metro website for more information and timetables
By Bike
Bike racks are available for cyclists and are located opposite the main entrance of the Arena in the car park area. Please ensure you lock your bikes securely.
Taxi & rideshare
Taxi and Rideshare vehicles are welcome to drop off at the Arena. There is a drop off zone outside the main front doors and with larger events this may be to the side of the venue and directions will be managed by our car-parking staff.
Check for Updates
If you are coming to a ticketed event, keep an eye on the specific event page as this is where you find the most up-to-date information – or check out the below, for help to find your way.
Plan Ahead
Traffic congestion can be heavy around the Arena, especially during peak commuter times, so always allow more time than you expect to get to and from the venue, aiming to arrive at least 45 minutes before the start of the event.
Accessibility
We’re committed to making every visit to Wolfbrook Arena inclusive and comfortable.
Accessibility
We’re committed to making every visit to Wolfbrook Arena inclusive and comfortable.
Wheelchair seating
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Wolfbrook Arena is fully wheelchair accessible, with dedicated wheelchair‐allocated seating available throughout the venue.
Arena Bowl
Wheelchair spaces with companion seating are available in multiple sections.
Floor & Event Spaces
Additional wheelchair spaces may be available depending on the event layout.
How to purchase
Accessible tickets can be purchased:
- Directly from your event’s interactive seat map
- By calling Ticketmaster on 09 970 9711
- Through Ticketmaster’s online form by selecting Accessible Bookings as your topic
Accessible tickets are reserved solely for guests with accessibility needs. Misuse of accessible ticket types may result in cancellation.
Essential companions
Essential Companion tickets are available through Ticketmaster upon request. This is a free ticket for a support person for those with accessibility needs. To get one, you must purchase an accessible ticket and then provide proof of eligibility to Ticketmaster. Companion tickets are available, at the discretion of the event hirer.
Please contact Ticketmaster for all companion ticket enquiries.
*Please note, Essential Companion tickets are subject to availability.
Wheelchair hire
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Wheelchairs are available for guest use. Wolfbrook Arena provides wheelchair access throughout the venue.
To request a wheelchair, please contact: info@venuesotautahi.co.nz
Lift access
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Wolfbrook Arena provides lift access for guests. There are two passenger lifts to the upper level and to the suites.
Support animals
Wolfbrook Arena welcomes accredited support animals, including guide dogs, hearing dogs, and other assistance animals trained to support our guests with disabilities.
To ensure a comfortable visit for both you and your animal, please keep the following in mind:
Identification
Support animals should be clearly identifiable where possible (e.g., harness, vest, ID tag, or certification).
Behaviour
The animal must remain under your control at all times and behave appropriately in a busy public environment.
Seating
If you require seating with additional space for your support animal, please let the team know when booking your tickets through Ticketmaster so we can ensure an appropriate allocation.
Facilities
Water bowls can be provided upon request — just speak to any member of our friendly staff.
Relief areas
While Wolfbrook Arena does not have a designated animal relief zone inside the venue, staff can direct you to the closest suitable outdoor area.
To ensure smooth entry for you and your support animal, it is recommended you contact Ticketmaster's accessibility team in advance of the event by calling on 09 970 9711
Accessible transport
Wolfbrook Arena is served by nearby public transport routes.
See our getting here section for more details, or plan your journey using the Metro website.
Accessible parking & drop-off
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Accessible parking is available close to Wolfbrook Arena:
- A limited number of accessible parking spaces are located near the building
- Drop-off and pick-up is available at the arena entrance
- Multiple public car parks are located within walking distance
For taxi and rideshare options, see our getting here section.
Accessible bathrooms
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Accessible bathrooms are available throughout Wolfbrook Arena, located on the main concourse and near key event spaces.
Sunflower lanyard
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Wolfbrook Arena supports the Hidden Disabilities Sunflower program.
The lanyard is a tool to discreetly indicate you have a hidden disability and may need extra support, which allows staff to provide assistance when necessary.
The Arena staff are trained to recognise the lanyards and provide appropriate support.
If you have a hidden disability and require assistance, the lanyard can help ensure you receive the necessary support. You can also ask staff for help.
Hapai access card
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Wolfbrook Arena recognise and support the Hāpai Access Card, an accessibility tool that acts as an indicator of a holder’s accessibility needs, helping our staff to best understand and cater to your unique needs.
Staff are well-informed about adapting their communication and assisting individuals with requirements such as:
- Mobility assistance
- Communication support
- Visual or hearing access needs
- Companion arrangements
Learn more about this here Hāpai Access Card.
Ticket box office
The Ticket Box Office at Wolfbrook Arena is located outside the Arena building to the left of the main entrance on the ground level and is fully accessible for all guests.
RETAIL FOOD
Wolfbrook Arena showcases the best of local flavours from our retail outlets.
Fancy a bite?
We have a selection of tasty snacks and larger dishes available from the bars - everything from ciabatta sandwiches and vegetarian wraps to sweet treats! We love to source from our awesome Canterbury suppliers.
View our standard menu available at all events here.
BBQ beef ribeye, chimichurri aioli, wild rocket and sour dough | $14
Peter Timbs ham, cheddar, roman mustard, aioli and ciabatta | $14
Garden city vegetable wrap with seasonal greens, sunflower seed hummus, pickles and vegan cream cheese | $14
Smokey cauliflower salad with smoked almonds, chimi churri and tahina yoghurt | $14
Super greens orecchiette pasta salad with kale, broccoli, peas and salsa verde | $14
Lemon and yoghurt friand | $7
Triple chocolate brownie | $7
*Menu items are subject to change
*Please note, Christchurch Town Hall is a cashless venue
RETAIL BEVERAGE
Wolfbrook Arena brings you thoughtfully curated beverage experiences.
Need a refreshment?
We have a selection of the best of the region's beverages available from the bars. We love to source local wherever we can – so a big thanks for helping us support these awesome Canterbury suppliers.
We're cashless!
All of our venues now use touchless payments at retail outlets meaning a safer and more efficient service for guests and staff alike.
View our standard menu available at all events here.
Beer & Cider
Southern Alps Ultra Low Carb Lager | $11
Southern Alps Ultra Low Carb 0% | $10
Moa Motueka Hazy IPA | $11
Moa Bush Moa Mid Ale | $10
Moa Classic Apple Cider | $12
Spirits
Jameson Whiskey & Cola | $13
Jameson Whiskey Dry & Lime | $13
HeyHey G&T w Cloudy Pink Grapefruit | $11
HeyHey Vodka Soda w Peach Nectarine | $11
HeyHey Vodka Soda w Lemon Lime Bitters |$11
Soft Drinks
Coca Cola | $5
Coca Cola Zero Sugar | $5
Sprite | $5
L&P | $5
Karma Green Apple Sparkling Water $6
Schweppes Ginger Ale | $5
Keri Gold Orange | $6
Pump | $5
Wine
The Uncommon Still Sauvignon Blanc | $15
The Uncommon Still Rose | $15
The Uncommon Still Pinot Noir | $15
The Uncommon Sparkling White | $15
The Uncommon Sparkling Rose | $15
*Menu items are subject to change
*Please note, Christchurch Town Hall is a cashless venue
CONDITIONS OF ENTRY
To help ensure a safe, welcoming, and enjoyable experience for all visitors, Wolfbrook Arena has a set of conditions of entry that everyone is expected to follow.
Make sure you are set for a smooth entry and great experience. Come prepared with your ticket, valid ID if purchasing alcohol, and a small bag if necessary-keep it minimal for security checks. Leave large bags, commercial food, umbrellas and pro gear at home.
Please note while we endeavour to communicate as much as possible, promoters and event operators may amend these conditions at short or no notice for reasons of safety and security.
Dress Code
All persons entering Wolfbrook Arena must be appropriately dressed. The right of admittance is reserved to Arena staff and decision will be final. In particular, no person will be permitted entry to the Arena with:
- Bare feet
- Clothing containing offensive messages (or gang patches)
- Inappropriate costume
- High-vis reflective clothing.
Behaviour
Patrons may be refused entry or asked to leave if they:
- Are not in possession of a valid ticket or pass
- Are the subject of a current trespass order
- Attempt to bring in, or are found with, prohibited items (Full list of items below)
- Appear intoxicated or under the influence of drugs
- Refuse to undergo a breathalyser test
- Behave in a disorderly or offensive manner
- Fail to comply with security or entry staff requests (including agreeing to a search) are carrying out illegal or unauthorised activities within the venue.
- Are caught throwing objects onto stage or stage jumping
Age Restrictions
Anyone aged 13 or under needs to be accompanied by a responsible adult.
Bag Restrictions
Bags must be 30cm x 30cm or under to enter the venue.
Permitted Items
- Homemade food items for personal consumption e.g. Sandwiches
- Personal compact cameras and phone cameras.
Prohibited Items
- Alcohol or illegal substances
- Flags
- Bottles or drink containers of any size (excl. baby bottles)
- Flasks / Thermos
- Commercial food e.g. fish and chips
- Animals (except guide or hearing dogs)
- Chairs/Stools/Furniture
- Offensive signs or banners
- Whistles / Musical Instruments / Air Horns / Vuvuzelas
- Selfie sticks/ Flares / Fireworks / Laser Lights
- Dangerous Goods / Weapons / Anything that looks like a weapon
- Any commercial recording devices including video cameras, GoPros, iPads, tablets and DSLR/SLR cameras with detachable lenses.
Faq
Got questions? We’ve answered common ones to help you plan your visit.
Faq
Got questions? We’ve answered common ones to help you plan your visit.
What can I bring into the venue?
Prohibited items may vary from event to event.
Common prohibited items include:
- Professional cameras and recording equipment
- Large bags
- Commercial food
- Alcohol or illegal substances
- Weapons of any kind
- Noise makers, lasers, or objects that may impact others’ experience
For more information, check the conditions of entry.
Accessibility info
Check out our accessibility section for everything you need to know.
What security measures are in place?
Security varies from event to event, but for everyone’s safety, security personnel, bag checks, and screening may be in operation. at all events.
What if I lose something at Wolfbrook Arena?
Any items found or handed in are stored in the Arena's lost property. Use the form on the Get in touch page to check if we have your item.
Is photography allowed?
Restrictions vary by event. Many shows prohibit flash photography or professional equipment.
If you are a professional photographer, you may be able to apply for a photography accreditation. Use the media enquiry form on the Get in Touch page to find out more.
Do you accept cash?
Wolfbrook Arena is a cashless venue. All major cards and digital payments are accepted.
What time do doors open?
Door times vary by event. Check your event information or confirmation email for the exact time.
Can I buy tickets at the door?
This depends on availability. Many events sell out in advance, so we recommend purchasing online early.